About us

Estate Management Rather Than Letting Agency

The company was founded by a hotelier and an estate manager who had spent years watching lakeside villas pass between agencies that were good at photographs and bad at buildings. Their view was that a property of this kind needs to be run like a small estate: a maintenance plan measured in years, staff who know the house, contractors who answer the telephone in February, and accounts that show what the roof will need before it starts to leak. Letting is simply one activity within that, not the whole business.

Practically, that means each property is surveyed when it joins us and given a written plan covering roof, façade, drainage, heating, pool plant, garden structure, jetty and boathouse, with costs projected over five years so nothing arrives as a shock. Our own teams handle gardens, pools, housekeeping and routine repairs; specialist work goes to firms we have used for a decade and who prioritise our calls because we pay within a week. Owners approve anything above an agreed threshold and see photographs of everything afterwards.

On the guest side we run the properties to hotel standards: arrival greeted in person, house manual in four languages, concierge reachable through the stay, a cook or a full kitchen brigade if requested, boat and driver arranged, and inspection with photographs after every departure. Roughly sixty per cent of guests return within three years, which is the number that matters most to owners deciding who should hold their keys.